Supervisors check cleaned rooms before release: bed, bathroom, amenities, maintenance and presentation.
Guests notice what housekeepers miss: hair in the shower, a missing towel, a burnt-out bulb. Inspection catches it before the guest does.
Track results by housekeeper to target training, not to blame.
16 items. Complete it digitally or on paper, whichever your team prefers.
A supervisor’s inspections show one housekeeper’s rooms often miss bathroom mirrors. A short coaching session and a mirror check added to the cart list fix it within a week.
Inspections catch misses before a guest finds them, and the release step keeps the front desk from assigning a room that is not ready. The maintenance line also gives engineering a list of safety items, like a door that does not latch, which affects both fire safety and guest security.
| Room | 412, king, checkout |
|---|---|
| Door and lock | Lock and latch work; door closer slow |
| Bed | Hair found on pillow sham, replaced |
| Bathroom | Spotless; 4 towels, amenities full |
| TV and coffee | Remote works, 2 coffee pods |
| Maintenance reported | Door closer, ticket 318 |
| Released | Passed 1:42 pm, inspector Gina |
Sample for Bayview Hotel in San Diego, California. The sham was fixed on the spot and the room still passed, while the slow closer went to maintenance because a guest door has to close and latch on its own.
Many hotels inspect all; others inspect a sample.
Housekeeping supervisors.
Return it to the housekeeper or fix it.
For training and recognition.
Log them as lost and found with room number, date, description and who found them, and store them somewhere secure rather than the housekeeping closet. Valuables like phones, cash or passports go straight to a manager.
They can be, if every housekeeper is inspected on the same checklist and you look at trends rather than a single failed room. Share results quickly and focus on the item missed, so the inspection reads as coaching rather than a trap.
More for the same job
Assign the work in EZTime to an employee, a team or a whole location, ask for photo proof, and get a late alert instead of chasing people. Book a demo to see it with your team.