Capture a job from request to sign-off: what to do, where, who does it, time spent and materials used.
A work order connects the request, the person doing the job and the bill. Without one, time and materials leak between the job and the invoice.
Recording start and finish times per job also shows which jobs take longer than quoted.
16 items. Fill it in on screen or print a copy.
A property maintenance company receives a request about a leaking kitchen faucet. Work order 1187 assigns a technician for Thursday at 10 am. He records arrival at 10:05, finish at 10:50, one cartridge used, and gets the tenant’s signature. The office bills 45 minutes and the part.
A work order links labor and parts to one job, which supports billing and parts costing. For rentals, a dated record also shows when a tenant’s repair request was handled, which matters under state landlord repair laws.
| Work order | WO 2054, Nov 4 |
|---|---|
| Customer and access | Unit 3B, tenant Grace; key in office, dog in back room |
| Problem | Bathroom exhaust fan loud, then stopped |
| Priority | Routine, due within 5 days |
| Assigned | Marcus, Nov 6, 1 pm |
| On the job | 1:10 to 1:55 pm, fan motor replaced |
| Parts | 1 fan motor, 2 wire nuts |
Midtown Property Care in Kansas City writes the dog in the access notes so Marcus does not open the wrong door. Arrival and finish times give billing exactly 45 minutes.
Either. Digital makes billing faster.
The customer or the supervisor.
Yes, if you bill it or pay it.
The work order records the job; the invoice bills it.
A purchase order is a buyer’s commitment to buy goods or services at a stated price. A work order tells a technician or crew what job to do, where and when, and records what was actually done. One job can have a customer’s PO number written on the work order.
Define each level by response time and examples: emergency for active leaks or safety hazards, urgent for loss of heat or a broken lock, routine for a dripping tap. Put the target response time next to each level. Without examples, almost every request gets marked urgent.
More for the same job
With jobs and clients tagged in EZTime, you can compare what you quoted with the hours the work really took. A 14-day trial needs no credit card.