End of job report template

Close out a field or project job with a summary of work done, hours, materials, issues and customer sign-off.

Use it on screen
End of job report templateJobWorkHours and materialsClose🏁
How to use itThe crew lead completes it on the last day of the job. The office uses it to invoice, compare estimated and actual hours, and plan follow-up.

Where the end of job report template fits

An end of job report closes the loop between the quote and the result. It shows the customer what was done and shows you whether the job made money.

Comparing estimated and actual crew hours is the most useful part for future quotes.

12 items. Complete it digitally or on paper, whichever your team prefers.

Job

Work

Hours and materials

Close

Starting with the end of job report

  1. Complete it on site before leaving.
  2. Pull hours from time records by job.
  3. Attach photos.
  4. Review variances weekly.
  5. Use insights in the next quote.

The end of job report at one business

A landscaping crew finishes a backyard project quoted at 48 crew hours. Time records show 56 hours, due to rock removal not in the scope. The report notes the extra work approved by the customer, which is added to the invoice, and future quotes include a site check for rock.

What the end of job report protects you from

Comparing estimated and actual hours on every job is how a contractor finds out which kinds of work are being underquoted. A signed close-out also starts the warranty clock and makes the final invoice much harder to dispute.

Filled-in sample

Job #2417, Hendricks residence, Raleigh NC
Dates and crew Mar 3 to Mar 6; lead Andre, crew Kyle and Sam
Scope Replace 340 sq ft cedar deck boards and rails
Extra work Two rotten joists replaced, approved by text Mar 4
Hours Estimated 60, actual 66
Materials 12 boards returned to supplier
Close Customer signed Mar 6; sent to billing

The 6 extra hours match the joist replacement, and the report points to the customer’s text approval so billing can add it without a dispute. Returned boards are listed so they come off the job cost.

End of job report mistakes

Changing the end of job report for your workplace

HVAC and plumbing contractorsAdd model and serial numbers of installed equipment and the warranty start date, so service calls later are faster.
Commercial cleaning crewsAdd a list of areas cleaned and a short client walk-through note, which helps when the contract comes up for renewal.
Worth knowingTake the ‘after’ photo from the same spot and angle as the ‘before’ photo. The pair is more convincing to customers than either one alone.

Common questions

Who completes it?

The crew lead.

Why compare hours?

To improve quotes.

Does the customer sign?

Ideally yes.

How is it different from a work order?

It summarizes a whole job or project.

What is included in an end of job report?

It covers the job number, customer and address, dates, crew, the work completed against the scope, approved changes, photos, estimated versus actual hours, materials used and returned, open issues and the customer’s sign-off. It is passed to billing so the invoice matches what was done. Keep it with the job file for warranty questions.

Why should a customer sign the end of job report?

The signature confirms the customer accepted the work as described on that date, which helps if there is later a dispute about scope or quality. It also gives a clean point to start any warranty period. If the customer will not sign, note the reason and the open items on the report.

Keep going

More for the same job

More on this topic

Labor cost by job and client

With jobs and clients tagged in EZTime, you can compare what you quoted with the hours the work really took. Book a demo if you want a walkthrough.

General information to adapt to your business. Examples on this page are fictional.