Field Service Time Tracking App
for teams at customer sites

Technicians clock in at the customer’s location, log expenses on the go and give you hours by customer for accurate billing and payroll.
Field technicians clock in from their phones

How EZTime works for field service teams

Field technicians, installers and maintenance crews start and finish their day at customer sites, not at the office. EZTime lets them clock in from the mobile app with GPS location, or tap an NFC tag or scan a QR code placed at the customer’s site to confirm they were there. Managers set approved clock-in locations with a radius, see who is working right now and review GPS location history for each punch. Hours are recorded by customer or project, so billing and payroll come from the same data. Fuel, parking and other costs are reported by category in the app, with documents attached.

A workday in field service

First call of the day

A technician drives straight to the customer and clocks in from the app on arrival. The punch is saved with GPS location and the customer's project.

Proof of presence

A recurring maintenance customer has an NFC tag at the service room. Tapping it confirms the visit and records the time on site.

Parking and fuel on the road

The technician reports a parking fee under its expense category and attaches the receipt, ready for manager approval.

Billing at month end

The office runs a report of hours by customer and project and exports it to Excel for invoicing, and to payroll for wages.

Built for every role

1

Technicians

  • Clock in at the customer site from the app
  • Report expenses by category and attach documents
  • Get reminders when they forget to clock out

2

Dispatchers & managers

  • See who is working and where, right now
  • Set approved clock-in locations for customer sites
  • Approve corrections, expenses and time off

3

Owners, HR & payroll

  • Hours by customer and project for billing
  • Overtime rules applied automatically
  • Export to Excel, PDF or payroll software

Relevant solutions

Mobile time clock app

GPS clock-in from iPhone and Android at any job location.

NFC time clock

A tag at the customer site to verify the visit.

Expense management

Fuel, parking and supplies reported by category.

Field employee time tracking

Practical guide to tracking hours for mobile teams.

What we recommend setting up

These settings give field teams a simple routine and give the office reliable data.

  1. Approved clock-in locations

    Add regular customer sites as approved locations with a radius that fits each property.

  2. NFC or QR tags at key sites

    Place a tag at customers with recurring visits to confirm presence at clock-in.

  3. Customers as projects

    Create a project per customer or contract so every hour is ready for billing and job costing.

  4. Expense categories

    Define categories such as fuel, parking, tolls and materials, and require an attached document.

  5. Overtime and break rules

    Configure pay rules and alerts so long days on the road are flagged before payroll.

  6. Attendance reminders

    Turn on forgot-to-clock-out reminders for technicians who finish at the last customer.

  7. Location privacy notice

    Tell employees in writing what location data is collected and when, before rollout.

Want to see these settings in your own account? Start a 14-day free trial or explore all features.

GPS tracking and employee privacy

Location data helps you verify hours, but employees should know exactly what is collected. Explain in writing whether location is recorded only at clock-in and clock-out or at other times, who can see it and why you use it. EZTime records GPS location with punches and lets you limit app punches to approved clock-in locations. State rules on electronic monitoring differ. New York, for example, requires private employers to give written notice of electronic monitoring and get employee acknowledgment, so check the rules in each state where your team works. Travel time is another common question for mobile teams: under the FLSA, travel between customer sites during the workday is generally work time. Our field employee time tracking guide and FLSA overtime guide cover the basics.

Frequently asked questions

Yes. Technicians clock in from the EZTime mobile app with GPS location, or tap an NFC tag or scan a QR code at the site. You can limit app punches to approved clock-in locations.

EZTime records GPS location with punches and keeps a location history for them. Tell employees what is collected and when, and check state monitoring rules. This is general information, not legal advice.

Yes. Employees report expenses by category in the app and can attach documents such as receipts for manager review.

EZTime reports hours by customer or project and exports them to Excel or PDF, so your billing team can invoice from the same hours used for payroll.

Automated reminders prompt them, and missing punches can be corrected with manager approval, with every change kept in the audit trail.

Yes. EZTime offers a 14-day free trial with no credit card required. Plans start at $2 per employee per month, or $1.60 billed yearly.

Related industries

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