EZTime respects your privacy and is committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains how EZTime collects, uses, stores, shares and protects personal information when you:
It also explains the privacy rights that may be available to you and how you can exercise them.
This Privacy Policy should be read together with our Terms of Use, Master Services Agreement, Cookie Policy, applicable Order Form and, where relevant, our Data Processing Agreement.
The EZTime Services are provided by:
EZTime – Zolshop
Israeli licensed business no. 203054440
Registered address: [insert complete legal address], Ma’ale Adumim, Israel
Email: support@eztime.com
Privacy inquiries: [privacy@eztime.com or other designated email]
Telephone: +972-79-999-1111
In this Privacy Policy, “EZTime,” “we,” “us” and “our” refer to the entity identified above and, where applicable, its affiliates.
Before publishing this Privacy Policy, the legal entity name, complete address and designated privacy email must be confirmed.
This Privacy Policy applies to personal information processed through:
This Privacy Policy does not govern the independent privacy practices of customers, employers, payroll providers, third-party websites or external platforms that are not controlled by EZTime.
EZTime may process personal information in different legal roles depending on the context.
EZTime generally acts as a data controller, business or independent organization responsible for determining how personal information is used when we process information for our own purposes, including:
When an employer, business or other customer uses EZTime to manage information about its employees, contractors or users, the customer generally determines:
In this situation, the customer generally acts as the controller or business, and EZTime acts as its processor or service provider.
Our processing of such information is governed by the customer’s instructions, the applicable agreement and, where required, a Data Processing Agreement.
Employees and users seeking to exercise rights regarding information controlled by their employer should generally contact their employer first.
If EZTime receives a request relating to information controlled by a customer, we may refer or forward the request to that customer unless applicable law requires us to respond directly.
The information we collect depends on how you interact with EZTime and which Services are activated.
We may collect:
When an account is created, we may collect:
Passwords are intended to be stored using security measures designed to prevent them from being read in plain text.
Depending on the customer’s configuration, the Services may process:
EZTime does not determine which employees should be added to a customer account or which employment rules should apply to them.
If a customer activates GPS or another location-based reporting method, we may process:
Unless expressly activated and disclosed, EZTime is not intended to continuously track an employee’s location.
The precise manner in which location information is processed depends on the customer’s settings, the user’s device permissions and the reporting method selected.
Where a customer selects a biometric attendance method, the Services or connected devices may process biometric or biometric-related information, such as:
The exact information processed and where it is stored may depend on the device model, configuration, manufacturer and applicable integration.
EZTime does not use customer biometric information for advertising or unrelated marketing purposes.
Customers are responsible for confirming that biometric attendance is lawful, necessary and proportionate in the relevant jurisdiction and for providing required notices or obtaining required consent.
Where NFC, employee cards or PIN reporting is used, we may process:
If digital-document functionality is used, we may process:
Documents uploaded by customers may contain additional personal or sensitive information selected by the customer.
Depending on the Services used and the information entered by the customer, EZTime may process limited absence or health-related information, such as:
Customers should avoid submitting unnecessary medical details and must ensure that they have a lawful basis for processing such information.
We may collect or process:
Depending on the payment method, full payment-card information may be collected directly by a payment provider rather than by EZTime.
Payment providers process payment information according to their own privacy policies and contractual obligations.
When you contact us, we may process:
Where calls or meetings are recorded, we will provide notice where required by law.
We may automatically collect:
We may process information concerning:
We may receive information from:
Some information processed through the Services may be considered sensitive, special-category or specially protected information under applicable law.
This may include:
EZTime processes this information only where necessary to provide the applicable Services, secure the platform, follow lawful customer instructions or comply with legal obligations.
Customers must not upload sensitive personal information unless it is necessary, lawful and permitted under the applicable agreement.
We may use personal information for the following purposes.
We use information to:
We use information to:
We use information to:
We may use information to:
Where reasonably possible, we use aggregated or de-identified information for these activities.
We may use contact and business information to:
You may opt out of marketing communications at any time.
Service-related, billing, legal and security communications are not promotional messages and may continue after a marketing opt-out.
We may process information to:
Where the GDPR, UK GDPR or similar laws apply, EZTime relies on one or more of the following legal bases.
We process information where necessary to:
We may process information where necessary for legitimate business interests, including:
We consider the nature of the information, the purpose of processing and the potential effect on individuals before relying on legitimate interests.
We may rely on consent for:
Consent may be withdrawn at any time, without affecting processing that occurred before withdrawal.
We may process information where necessary to comply with:
When EZTime acts as a processor or service provider, we process personal information on behalf of the customer according to:
The customer is responsible for identifying its own legal basis for processing employee and workforce information.
In limited situations, we may process information where necessary to protect the vital interests, safety or legal rights of an individual, EZTime or another person.
We use cookies and similar technologies to operate, secure, measure and improve the Website and Services.
These technologies may include:
Essential cookies may be used without optional consent where permitted because they are necessary for the Website or Services to function.
Analytics and advertising technologies will be used subject to applicable consent and opt-out requirements.
You can manage optional cookies through our cookie banner or cookie-preference center.
Additional information about specific cookies, providers, purposes and retention periods should be included in our separate Cookie Policy.
We do not disclose personal information except as described in this Privacy Policy, the applicable agreement or as required by law.
We may share information with providers that help us operate our business and Services, including:
These providers may process information only for authorized purposes and are required to protect it under applicable contractual and legal obligations.
A current list of material subprocessors may be made available at [insert subprocessor page URL] or upon request.
Information may be shared with the customer that controls the relevant account, including:
EZTime does not control the permissions assigned by a customer within its own account.
Where a customer activates an integration, information may be shared with the selected third-party platform, such as a payroll, accounting, calendar, communication or access-control provider.
The customer is responsible for approving the integration and determining whether the third-party provider is appropriate.
Information may be disclosed in connection with:
Any recipient will be required to handle information consistently with applicable law and appropriate confidentiality obligations.
We may disclose information where we reasonably believe disclosure is necessary to:
Where legally permitted, we may notify the affected customer or individual before disclosure.
EZTime does not sell personal information in exchange for direct monetary payment.
However, certain advertising, analytics or marketing technologies used on the Website may be considered a “sale,” “sharing” or use for targeted advertising under some U.S. state privacy laws, even where no money is exchanged.
Where applicable, individuals may opt out through:
EZTime does not sell or share Customer Data, including employee attendance information, biometric information or customer documents, for third-party advertising.
EZTime operates internationally and may process information in Israel and in other countries where EZTime, its affiliates, customers or service providers operate.
These countries may have privacy laws that differ from those in your country.
Where required, EZTime uses appropriate transfer mechanisms and safeguards, which may include:
Customers may contact us for additional information about applicable transfer safeguards.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes and enforcing agreements.
Retention periods depend on:
Our general retention approach is as follows:
Account and subscription information is generally retained for the duration of the customer relationship and for a reasonable period afterward for legal, security and business-record purposes.
Employee attendance, workforce and document information is retained according to:
The customer is responsible for exporting and retaining any records it is legally required to maintain.
Sales, inquiry and demo-request information may be retained while the business relationship remains active and for up to [confirm period, for example 24 months] after the last meaningful interaction, unless a longer period is justified or required.
Billing, transaction and invoice records may be retained for the period required by applicable tax, accounting and financial laws.
Support tickets and communications may be retained for [confirm period] to resolve issues, maintain service history, train support teams and defend legal claims.
Technical, security and audit logs may be retained for a period appropriate to security, fraud prevention, troubleshooting and legal needs.
Information deleted from active systems may remain temporarily in encrypted or protected backups until those backups are overwritten according to our backup cycle.
When retention is no longer necessary, information will be deleted, anonymized or securely isolated, subject to legal and technical limitations.
EZTime uses reasonable administrative, technical and organizational measures designed to protect personal information.
These measures may include:
No system can be guaranteed to be completely secure.
Customers and users are responsible for:
If EZTime becomes aware of a security incident affecting personal information, we will investigate and take reasonable steps to contain, mitigate and remediate the incident.
Where legally or contractually required, we will notify:
When EZTime acts as a processor, we will notify and assist the relevant customer according to the applicable Data Processing Agreement and legal requirements.
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include the right to:
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy request, contact:
Email: [privacy@eztime.com]
Alternative email: support@eztime.com
Subject: Privacy Rights Request
Your request should include:
We may request additional information to verify your identity and prevent unauthorized disclosure.
Where a request concerns information controlled by an employer or other customer, we may direct the request to that customer.
We will respond within the period required by applicable law.
Individuals in the European Economic Area or United Kingdom may have rights under the GDPR or UK GDPR, including:
Where processing is based on legitimate interests, you may object to the processing based on your specific situation.
You may object to direct marketing at any time.
You may lodge a complaint with the data-protection authority responsible for your place of residence, work or the location of an alleged violation.
If EZTime is required to appoint a representative in the European Union or United Kingdom, the representative’s details will be published here:
EU Representative: [insert if applicable]
UK Representative: [insert if applicable]
If EZTime appoints or is required to appoint a Data Protection Officer, the contact details will be published here:
Data Protection Officer: [insert if applicable]
Residents of California and certain other U.S. states may have additional rights, subject to the applicable law and eligibility thresholds.
These may include the right to:
During the preceding 12 months, EZTime may have collected the following categories, depending on the relationship and Services used:
The sources, purposes and recipients of these categories are described throughout this Privacy Policy.
Where permitted, you may appoint an authorized agent to submit a request.
We may require evidence that the agent is authorized to act on your behalf and may verify your identity directly.
Where required by applicable law, EZTime will treat a legally valid and technically supported opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing or targeted advertising for the relevant browser or device.
You may unsubscribe from promotional emails by:
Opting out of marketing will not prevent us from sending:
EZTime does not intend to make decisions about individuals that produce legal or similarly significant effects solely through automated processing, unless:
Attendance calculations, alerts, reports and system recommendations are intended to assist authorized managers.
Customers remain responsible for reviewing information before making employment, payroll, disciplinary or other significant decisions.
The public Website and commercial Services are intended for businesses and authorized workplace users and are not directed to children.
EZTime does not knowingly collect personal information directly from children through the public Website for consumer purposes.
A customer may use the Services in connection with younger employees where lawful.
In such cases, the customer is responsible for:
If you believe a child’s information was submitted unlawfully, contact us.
Our Website and Services may contain links to third-party websites, applications or services.
EZTime is not responsible for the privacy, security or content practices of third parties.
You should review the privacy policy of each third party before providing personal information or activating an integration.
Customers using EZTime to manage employee or user information are responsible for:
EZTime’s publication of this Privacy Policy does not replace a customer’s obligation to provide its own employee privacy notice.
We may update this Privacy Policy to reflect changes in:
The updated policy will be published with a revised “Last Updated” date.
If a change materially affects how we use personal information, we will provide additional notice where required, such as through the Website, the platform or email.
Questions, concerns and privacy requests may be sent to:
EZTime – Zolshop
Israeli licensed business no. 203054440
Address: [insert complete legal address], Ma’ale Adumim, Israel
Privacy email: [privacy@eztime.com]
Support email: support@eztime.com
Telephone: +972-79-999-1111
Please include “Privacy Request” in the subject line and provide enough information for us to understand and respond to your request.
We encourage you to contact us first so that we can attempt to address your concern.
You may also have the right to submit a complaint to the privacy or data-protection authority in your country or region.
Individuals in Israel may contact the Israeli Privacy Protection Authority.
Individuals in the European Economic Area may contact their local supervisory authority.
Individuals in the United Kingdom may contact the Information Commissioner’s Office.
Submitting a complaint does not limit any other rights available under applicable law