Task Management
assign work, see it done

Create one-time or recurring tasks, assign them to employees or teams, and see completion in real time, with photo proof when you need it.

Tasks· Downtown branch · Closing shiftAMAlex Morgan
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4Tasks today
✓
0Done
!
0Late
📸
0Photos
Closing checklistRepeats every closing shift
Count the registerClosing · Maya
MBOpen
Clean the stationsClosing · Luis
LOOpen
Lock the storeroomClosing · Maya
MBOpen
Order produce for MondayDue 18:00 · Hannah
HKOpen
Closing done at DowntownPhoto of the locked storeroom attached

Why tasks in group chats fall through the cracks

The short answer: instructions sent in a group chat get buried, and managers cannot see what was actually done. EZTime turns tasks into a clear workflow: who owns it, by when, and proof that it is complete.

How task management works

1

Create a task

Add instructions, a due date and, if needed, a photo requirement.

2

Assign it

Assign to an employee, a team or a location, once or on a recurring schedule.

3

Employees complete it

Employees mark tasks done in the app and attach photos.

4

Managers stay informed

Managers see status in real time and get alerted when tasks are late.

See it in action

What managers and employees actually work with, step by step.

Recurring tasks

Set the checklist once, see it every shift

Opening, closing, ordering and cleaning: define tasks once by shift, role or day and they show up for the employee every time.

  • One-time tasks with a deadline
  • Recurring tasks by shift, role or day
  • Instructions, files or a video attached
New task
TaskOpen the branch
Assign toOpening shift role
RepeatsEvery opening shift
DueBefore 08:30
📸 Require a photo when doneOn
📄 Instructionsopening-steps.pdf
Employee app

Everything happens in the app

Employees see their tasks, update the status, comment and add photos from the field.

  • Status updates and comments
  • Photo proof when the task is done
  • Group tasks with files and discussion
My tasksClosing shift
Count the registerDone
Clean the stationsDone
Lock the storeroomPhoto needed
CommentKey in the safe
📸 Add photo & finish
Follow-up

Know what happened without calling

Managers see what was done, by whom and when, and get an alert when a task is late.

  • Alert when a task is not done on time
  • Full detail for every task
  • Works across branches and field teams
Manager view
Downtown · closing3 of 3 done · 22:41
Done
Westside · closing2 of 3 done
In progress
Order produceDue 18:00 · Hannah Kim
Late · alert sent

From "did anyone close?" to a checked box

Tasks live next to attendance and shifts, so the right person sees them at the right time.

Linked to shifts and rolesTasks follow the shift or role, not a person's memory.
Photo verificationSee the result, not just a checkmark.
Across locationsTrack every branch from one screen.

Ways to use tasks

Opening and closing

Recurring checklists for every shift and location.

Customer visits

Task lists for field visits and service calls.

Recurring procedures

Daily, weekly or monthly routines that repeat automatically.

Photo verification

Require a photo to prove a task was done.

Team tasks

Assign one task to a group and see who completed it.

Late alerts

Get notified when a task is overdue.

Why managers use tasks

✅

Clear ownership for every task

✅

Proof of work with photos

✅

Fewer forgotten routines

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Real-time view across locations

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Instructions employees can find again

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Less time chasing updates

Setting up tasks the right way

Start with the routines that matter most, such as opening and closing checklists, and keep each task short and specific. Use photo verification where proof matters, and review late tasks weekly to adjust staffing or instructions.

Task management in depth

  • One-time or recurring: tasks with deadlines or tasks that repeat daily, weekly or monthly.
  • Instructions: add steps and notes so employees know exactly what to do.
  • Photo proof: require a photo when a task is completed.
  • Team tasks: assign to a group and see who completed it.
  • Late alerts and details: managers get notified and see full task history.

Designing recurring tasks that get done

EZTime tasks can be one-time or recurring, assigned to an employee, a team or a location, with photo proof and an alert when a task is late. Those options cover most routines, but the way you set them up decides whether the list helps or becomes noise.

Assign to the right level

Assign toUse it whenExample
An employeeOne person owns the resultMonthly fire extinguisher check by the shift lead
A teamAny member of a group can do itRestock the cold room after the delivery
A locationWhoever is on shift at that site must do itClosing checklist at the north store

When to ask for photo proof

Ask for a photo when the result can be seen and someone else needs to trust it without visiting: a clean display, a locked gate, a temperature reading, a finished repair. Do not require photos for tasks where a picture proves nothing, such as a phone call, or people learn to take a quick shot and move on.

A sample weekly plan for a two-location cafe (fictional)

  • Daily, each location: opening checklist by 7:00 with a photo of the pastry case; closing checklist with a photo of the locked back door.
  • Every Monday, team: count and order milk and coffee before noon.
  • Every Friday, shift lead: deep-clean the espresso machine, with a photo.
  • Once: replace the broken shelf in the stock room, assigned to the maintenance contact with a due date.

Use late alerts sparingly

Set a due time only where lateness matters, such as anything that must happen before opening. A late alert should mean something to act on. Review the list every month and remove tasks nobody needs, because a long list of overdue items hides the few that count.

Tasks sit in the same app employees use to clock in, so the people on shift see them. To tell the whole team about a change, use announcements; to ask for feedback on a routine, post a survey in the company feed.

Example: how it works day to day

Here is how a typical business might use task management: A chain of coffee shops uses a recurring opening checklist in every location. Baristas tick off each step and photograph the cleaned espresso station; the area manager sees which stores finished on time and gets an alert when a checklist is late.

Who uses task management

Frequently asked questions

Yes. You can create recurring tasks.

Yes. You can require a photo when a task is completed.

Yes. Tasks can be assigned to employees or groups.

Yes. Managers can be alerted when tasks are overdue.

Yes, tasks can go to employees, groups or locations.

Yes, managers see full details for each task.

Works together with

Mobile app

Employees clock in, request time off and see updates from their phones.

Announcements

Send updates to the right employees.

Multi-location teams

Run the same routines across every site.

Get tasks out of the chat and into a workflow

Join more than 10,000 businesses that manage their teams with EZTime. 14-day trial, no credit card required.