A room-by-room routine for housekeepers, for check-outs and stayovers.
A fixed order saves time and makes missed items rare. It also helps new housekeepers reach a steady pace faster.
Adjust the list for your room types and brand standards, and follow your chemical safety instructions.
17 items. Keep it on a tablet, or print a copy for the clipboard.
A housekeeper cleans a check-out room in 28 minutes, finds a phone charger under the bed and logs it in lost and found, and reports a dripping faucet to maintenance. The supervisor inspects the room and releases it to the front desk.
Hotels owe guests reasonably safe, clean rooms, and entry and finish times show exactly when a room was serviced if a guest reports a loss or a problem. Housekeepers also handle disinfectants covered by OSHA’s hazard communication standard, so the bathroom steps should follow each product’s label and contact time.
| Room and type | 214, check-out, Seabrook Inn, Myrtle Beach |
|---|---|
| Entry | 10:12 am, knocked twice and announced |
| Bedroom | King bed stripped and remade; sunglasses under bed, logged #88 |
| Bathroom | Tub, toilet and sink disinfected; 4 towels replaced |
| Maintenance | Balcony door lock sticking, ticket to Raul |
| Final check | Coffee pods and 2 waters restocked; thermostat at 72 F |
| Finish and status | 10:41 am, clean, waiting for inspection by Bianca |
The status says waiting for inspection rather than ready, because the room goes to the front desk only after Bianca checks it. The sticking balcony lock is a security issue, so it got a ticket instead of a note.
Measure your own average by room type.
Stayovers are lighter. Define each.
It depends on room size and type.
A sample each day helps quality.
Follow a written welfare check rule: after a set period, a manager calls the room, then enters with a second staff member if there is no answer. Record each step and time on the room’s checklist. It protects the guest and gives staff a clear limit instead of guessing.
Offer to come back later first. If the guest wants service now, keep the door open, keep the cart in the doorway, and skip any task the guest asks you to skip. Note on the checklist that the guest was present.
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