Score cleaning quality area by area, so supervisors and clients see the same standard.
Cleaning contracts are often lost over small, repeated misses. Regular inspections find them before the client does.
Score consistently: a simple pass, needs attention, fail scale is easier to apply than ten levels.
19 items. Use it on screen, or print it and fill it in by hand.
An inspection at an office client scores restrooms as needs attention for low soap and paper towels. The night cleaner restocks and the supervisor adds a supply check to the closing routine.
Commercial cleaning contracts usually define what clean means for each area, and a scored inspection gives both sides an objective record of whether the standard is met. Dated deficiencies with corrections show the client that problems are found and fixed rather than repeated.
| Client and date | Midtown Law Offices, Atlanta, Tuesday 7 am |
|---|---|
| Entrance | Glass smudged at handle height: 3 of 5 |
| Offices | Desks dusted, trash out: 5 of 5 |
| Restrooms | Soap empty in men’s: 2 of 5 |
| Break room | Microwave outside wiped: 4 of 5 |
| Total score | 14 of 20, 70 percent |
| Corrected by | Night lead Ana, restocked same evening |
The total is shown as both points and percent, and the low restroom score is followed by who fixed it and when, which is what a client will look for.
Weekly for most contracts.
A supervisor, sometimes with the client.
Pass, needs attention, fail is simple.
Yes, quickly and with photos.
Add the points scored across all areas and divide by the total points possible, then multiply by 100. For example, 46 out of 50 points is 92 percent. Many cleaning contracts set a target score, so recording the points per area shows exactly where a low total came from.
Many supervisors do a mix: some scheduled walks with the crew and some unannounced spot checks. Scheduled walks are good for training, and unannounced ones show what the space looks like on a normal night. Note on the form which type each inspection was.
More for the same job
Assign the work in EZTime to an employee, a team or a whole location, ask for photo proof, and get a late alert instead of chasing people.