When I Work review 2026

When I Work is a scheduling app first. Its plans are priced per user, and time tracking and attendance is switched on as an add-on, so the price you see is not always the price you pay.

When I Work plansEssentials: $2.50, swaps, payroll links; Pro: $5, custom reporting; Premium: $8, API, SSOEssentials$2.50swaps, payroll linksPro$5custom reportingPremium$8API, SSO
Per-user monthly list prices from the When I Work pricing page. Time tracking and attendance is a separate toggle on every plan.
Our verdictWhen I Work fits hourly teams that mainly need a shared schedule, open shifts and swaps that employees handle from their phones. It is less clear on cost once you add time tracking, because the add-on price is not shown on the pricing page.
Built forShift-based hourly teams
Entry price$2.50 per user per month
Trial14 days, no credit card
Time clockAdd-on toggle, GPS or geofence
PayrollPayroll and POS integrations; Rippling offer

What When I Work is

When I Work started as an employee scheduling app for hourly workplaces such as retail stores, restaurants, clinics and venues. Managers build a schedule, publish it, and employees pick up open shifts or trade shifts in the app. Its Essentials plan already includes OpenShifts and shift swapping, which is the feature most small teams buy it for.

Time tracking is a separate switch. On each plan, When I Work offers “Time Tracking and Attendance” as an add-on, which turns phones and other devices into a time clock that records attendance, breaks and time off. The FAQ says staff can clock in using GPS or geofencing.

The top plan, Premium, adds API keys, webhooks and SAML single sign-on, which matters for companies with an IT team that wants the schedule connected to other systems.

What When I Work does well

When I Work makes the weekly schedule a shared object instead of a manager’s spreadsheet. Staff see their shifts on their phones, pick up open shifts, and trade with each other, and the manager approves rather than arranges. For teams with many part-timers, that is where most of the scheduling hours go.

It is also priced to start small. A single-location team that only needs scheduling can begin on Essentials and add time tracking later, and the Premium plan gives larger companies API keys, webhooks and single sign-on without moving to a custom contract.

When I Work plans and prices (checked November 9, 2026)

When I Work plans as listed on its own pricing page
Plan Listed price What the plan adds
Essentials $2.50 per user per month Scheduling, open shifts and shift swapping, payroll and POS integrations, unlimited users
Pro $5 per user per month Adds custom reporting and more scheduling control
Premium $8 per user per month Adds API key access, webhooks, SAML/SSO
Enterprise Quote Custom

Time Tracking and Attendance can be turned on for any plan, but its price is not shown on the page. Monthly and annual billing are both offered; the discount is not stated. The FAQ also mentions $2.50 for single-location and $5 for multi-location teams, which does not match the plan list exactly, so confirm which plan you need if you run more than one site.

Platforms and apps

Where When I Work runs, from its own site (November 9, 2026)
Platform What its site says
iOS and Android Yes; “Works on iOS, Android, and web”
Web Yes
Shared time clock Turns an iPad, POS system, laptop or phone into a time clock
Support Live chat, help center, ticket form and a training center
Integrations listed Rippling, Gusto, Square Payroll, Paychex, QuickBooks Online, OnPay, Zapier and others

What a 30-person restaurant might pay

Assume 30 hourly staff on one location who need scheduling. The time clock add-on is left as an unknown because its price is not published.

When I Work estimate for 30 users
Line How it adds up Per month
Essentials 30 × $2.50 $75
Pro 30 × $5 $150
Time tracking add-on Not published Ask When I Work

List prices only, before tax and any annual discount.

What to check before you buy When I Work

  1. The time clock price. Ask for the per-user price of Time Tracking and Attendance on the plan you want. It changes the comparison with tools that include a clock.
  2. Single or multi-location. The FAQ ties $5 to multi-location businesses. If you run two stores, confirm whether Essentials covers you.
  3. Payroll path. Essentials includes payroll and POS integrations, and When I Work promotes Rippling with six free months. Check that your current payroll provider is on its list.
  4. Who needs reporting. Custom reporting is on Pro. If you only export timesheets, Essentials may be enough.

Pros and cons

What works

  • Shift swapping and open shifts are on the entry plan
  • Low entry price for scheduling only
  • GPS and geofence clock-in available through the add-on
  • API, webhooks and SSO on Premium for larger companies

What to watch

  • The time clock is an add-on with no published price
  • Pricing FAQ and plan list do not match on multi-location pricing
  • Custom reports need Pro
  • Integrations beyond the Rippling offer are not named on the pricing page

Who it fits, and who it does not

A coffee shop with 12 part-time baristas who swap shifts every week is the textbook When I Work customer: the manager posts the schedule on Thursday, staff trade among themselves, and the manager approves from a phone.

A field crew that needs proof of location, mileage or job costing will find more in a GPS-first tool. A team that wants one bill for clock and schedule should price the add-on before deciding.

Probably not the right fit if

When I Work and EZTime, feature by feature

When I Work (from its own pages) and EZTime (from eztime.com), November 9, 2026
Feature When I Work EZTime
Scheduling price $2.50 to $8 per user $2, $4 or $6 per employee
Time clock price Add-on, not published Attendance product from $2 per employee
Open shifts and swaps From Essentials Open shifts; swaps need a manager’s approval
Location check at clock-in GPS or geofence via the add-on Approved locations from Advanced; NFC tags
Schedule blocks early clock-in Not on its pricing page Yes, the schedule can block early or off-shift punches
Payroll Payroll and POS integrations; Rippling offer Payroll-ready reports, advanced API on Premium
Single sign-on SAML/SSO on Premium Not on our pricing page
Trial 14 days, no card 14 days, no card

Where EZTime is different

EZTime sells attendance and scheduling as separate products or together, each listed on the pricing page from $2 per employee per month, so the clock price is visible up front. Shift swaps with manager approval are included in scheduling.

Questions buyers ask about When I Work

How much does When I Work cost?

Essentials is $2.50, Pro $5 and Premium $8 per user per month on its pricing page. Time tracking and attendance is an add-on whose price is not listed.

Does When I Work have a time clock?

Yes, as the Time Tracking and Attendance add-on. Staff can clock in with GPS or geofencing.

Is there a trial?

Yes, 14 days with no credit card.

Does When I Work run payroll?

The pricing page lists payroll and POS integrations and a Rippling partner offer; it does not describe its own payroll service.

Can employees swap shifts?

Yes. OpenShifts and shift swapping are included from Essentials.

Does When I Work have an API?

API key access and webhooks are listed on the Premium plan.

Can I pay annually for When I Work?

Yes. It offers monthly or annual billing; the annual discount is not stated on the pricing page.

Does When I Work charge for managers?

The page prices per user and does not separate managers; ask whether admins count as paid users.

Keep researching

How this review was made: we read When I Work’s own public pages (pricing) on November 9, 2026, without a paid When I Work account and without star ratings; confirm When I Work prices before you buy. When I Work is a trademark of its owner; EZTime is not affiliated with it.

Keep comparing

Prefer the clock price on the page?

Try EZTime next to When I Work for 14 days, no credit card. See plans on the pricing page.