What are virtual team events?

Virtual team events are online activities that bring a distributed team together, like quizzes, show-and-tell sessions or recognition meetings. For hourly staff, the first question is not what to play but whether the time is paid.

In shortVirtual team events are social or team-building activities held by video call or in an app, for teams spread across locations, shifts or homes. They range from 30-minute quizzes to recognition sessions and online workshops. For non-exempt employees, attendance time may count as hours worked. Under 29 CFR 785.27, time at meetings, lectures and training programs is not counted only if all four conditions are met: it is outside regular working hours, truly voluntary, not directly related to the job, and no productive work is done. An event an employee is expected to attend is generally paid time.

Is attendance paid?

Paid or not, for non-exempt staff
Event Likely paid? Why
Required monthly team call Yes Not voluntary
Optional quiz during a shift Yes During working hours
Optional after-hours social with no work talk Often not Can meet all four conditions
Optional session on new procedures Yes Directly related to the job

If in doubt, pay for the time. It also improves attendance. For activity ideas, see virtual team building activities.

One event, two sessions, three shiftsDayEveningOvernightGreen: 30-minute session on paid time
Running the event twice lets every shift attend on paid time.

Worked example: an event for three shifts

A 45-person security company

A security company with guards on day, evening and overnight shifts at 15 sites wants a quarterly recognition event. A single 1-hour call at noon would reach the day shift only, and the overnight guards would have to stay awake on their own time.

Instead, it runs the same 30-minute event twice: once at the start of the evening shift and once at the start of the overnight shift, with the day shift joining the first. Everyone attends on paid time. Total cost: 45 people times 0.5 hours times $18, or $405 a quarter, plus the time of the manager who runs it twice.

Recognition is posted in the company feed afterward, so guards at sites with no one free to join still see it.

Mistakes that are specific to virtual team events

Planning an event people actually join

  1. Pick a time that works for each shift, or run it twice.
  2. Keep it to 30 to 45 minutes with a clear purpose, such as recognition or a short quiz.
  3. Send the link and the time through the channel employees already use on their phones.
  4. Start on time and end on time; hourly staff have commitments after their shift.
  5. Post a short summary and any recognition afterward for those who could not attend.

Track attendance by shift and location, not just the total. If one site or shift always has low attendance, the timing or channel is probably wrong for them, not their interest.

Second example: a quiz for a clinic group

A clinic group with 5 sites runs a 30-minute quarterly quiz on video at 12:30 p.m. Attendance is 38 of 60 staff, almost all from the 3 larger sites, because the 2 small sites cannot close the front desk at lunchtime.

The next quarter, the group runs it twice, at 12:30 and at 5:30 p.m. after the last patients leave. Attendance rises to 54 of 60, with both small sites joining the evening session. Cost rises by 16 more people times 0.5 hours, about $170 at an average $21 an hour.

Run it twice, not once at noonIf your team works shifts, plan every virtual event as two short sessions at different times. Attendance from evening and overnight staff usually rises more than the extra cost.

Questions people ask

Do you have to pay employees for virtual team events?

For non-exempt employees, generally yes unless the event is outside working hours, truly voluntary, not job-related and involves no work.

How long should a virtual team event be?

Usually 30 to 45 minutes. Shorter events get better attendance.

How do you include shift workers?

Repeat the event at the start of different shifts, or hold it during paid time on each shift.

What are good virtual team event ideas?

Quizzes, recognition sessions, show and tell, short workshops and team challenges. Pick one that fits the time available.

How often should virtual team events happen?

Monthly or quarterly is common. Regular, short events are better attended than occasional long ones.

What makes a virtual event inclusive for frontline staff?

Timing that fits their shifts, paid time where required, a phone-friendly link, and a summary for those who could not join.

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You may also need

Keep HR paperwork and updates in one place

Digital HR forms, e-signatures and a digital employee file with expiry reminders, plus announcements by location, department or role.

Disclaimer: This explanation of virtual team events is general information, not legal, payroll or tax advice; rules differ by state and city and change over time, and the examples are fictional.