How to start a moving company

Moving is a people business on wheels. Getting the registrations, insurance and crew right is what separates a lasting company from a risky side hustle.

In shortTo start a moving company, decide whether you will offer local (intrastate) or long-distance (interstate) moves, write a business plan, form a business entity and get an EIN, register with your state and, for interstate household goods moves, with the Federal Motor Carrier Safety Administration (FMCSA) for a USDOT number and operating authority, buy the required insurance, get trucks and equipment, set your pricing, hire and train movers and market to local customers and referral partners.

Step 1: Choose your services

Types of moving businesses
Type What it involves Notes
Local residential moves Moves within a city or state Most common starting point; state rules apply
Interstate moves Moves across state lines Federal registration, consumer protection rules and more insurance
Commercial and office moves Moving businesses, furniture, IT equipment After-hours work, project planning
Labor-only moving Loading and unloading trucks the customer rents Lower startup cost; no truck needed
Specialty moves Pianos, safes, art, senior moves Special skills and equipment; higher rates
Packing and storage Packing services, supplies and storage units Add-on revenue

Many owners start with labor-only or local moves and expand once they have trucks, crews and a track record.

Step 2: Plan your business

See our guides on how to start a business and the legal requirements checklist.

Step 3: Registration and authority

Registration depends on where you operate:

Rules are detailed and change, so confirm the requirements with the FMCSA and your state before your first paid move.

Step 4: Interstate consumer protection

Federal rules for interstate household goods moves include obligations to consumers. Interstate movers generally must give customers the FMCSA booklet “Your Rights and Responsibilities When You Move” and the “Ready to Move” brochure, provide written estimates, offer valuation options, give an order for service and bill of lading, and participate in a dispute settlement program. Valuation typically includes full value protection and a lower-cost released value option set by regulation. Make sure you understand these rules before quoting interstate jobs.

Step 5: Insurance

Common moving company coverage
Coverage What it does
Commercial auto liability Covers injuries and damage your trucks cause; federal minimums apply for interstate carriers
Cargo insurance Covers customers’ goods while in your care
General liability Covers property damage and injuries at customers’ homes
Workers’ compensation Covers employee injuries; required for employers in most states, and moving work carries high injury risk
Warehouse or storage coverage Covers goods in storage, if you offer it
Bonding Some states or clients require a surety bond

Talk to an insurance agent who specializes in movers, and keep certificates ready, since many apartment buildings and offices require proof of insurance before a move.

Step 6: Trucks and equipment

Core equipment
Category Examples
Vehicles Box trucks (sized for your typical move), possibly a tractor-trailer for long distance; rent or lease at first to conserve cash
Moving gear Furniture pads, dollies, hand trucks, appliance dollies, straps, ramps
Protection Floor runners, door jamb protectors, mattress bags, stretch wrap
Tools Basic tools for disassembling furniture, labeled hardware bags
Packing supplies Boxes, tape, paper, wardrobe boxes (also a sales item)
Safety Lifting belts are optional; gloves, safety shoes and first aid kits
Technology Booking, estimating, scheduling, time tracking and invoicing tools

Step 7: Price your moves

Common pricing approaches:

Moving pricing methods
Method How it works Best for
Hourly rate per crew Rate per hour for a truck and a set number of movers, often with a minimum Local moves
Flat rate Fixed price based on an inventory and estimate Customers who want certainty
Weight and distance Price based on shipment weight and miles Interstate moves (with federal estimate rules)
Add-ons Packing, supplies, stairs, long carries, specialty items, storage All moves

Your rates must cover fully loaded labor (wages plus payroll taxes, workers’ compensation and benefits), fuel, truck costs, insurance, overhead and profit. Use the labor burden calculator to find your real labor cost per hour.

Step 8: Hire, train and schedule movers

Step 9: Win customers

Step 10: Deliver a great move

  1. Confirm the date, time, inventory and access details a few days before.
  2. Arrive on time, introduce the crew and walk through the job with the customer.
  3. Protect floors, doorways and furniture.
  4. Label and track items; keep hardware with the furniture it belongs to.
  5. Do a final walk-through at both ends.
  6. Handle damage claims promptly and fairly according to the valuation agreed.
  7. Follow up and ask for a review.

Frequently asked questions

Do I need a USDOT number to start a moving company?

Interstate household goods movers generally need a USDOT number and FMCSA operating authority. Some states also require a USDOT number or state license for in-state moves. Check with the FMCSA and your state transportation agency.

Do movers need a CDL?

Drivers generally need a commercial driver’s license for vehicles with a gross vehicle weight rating of 26,001 pounds or more. Many local movers use smaller box trucks that do not require a CDL, but other safety rules may still apply.

What insurance does a moving company need?

Commonly commercial auto liability, cargo insurance, general liability and workers’ compensation, plus storage coverage and bonding where needed.

How do moving companies charge?

Local moves are often charged per hour for a truck and crew, with a minimum. Long-distance moves are often priced by weight and distance. Packing, supplies and specialty items are usually extra.

Can I start a moving company without a truck?

Yes. Labor-only moving, where your crew loads and unloads trucks customers rent, is a common low-cost way to start.

Are movers employees or contractors?

Movers who work under your direction, on your schedule and with your equipment are usually employees under federal and state tests. Misclassification can lead to back pay, taxes and penalties.

Where to go next

More on this topic

Labor cost by job and client

With jobs and clients tagged in EZTime, you can compare what you quoted with the hours the work really took.

Disclaimer: This guide is general information only and is not legal, insurance, tax or transportation compliance advice. FMCSA, state licensing, insurance and wage rules are detailed, vary by state and change over time. Confirm requirements with the FMCSA, your state and qualified professionals before operating.