EZTime and Clover: counter sales and crew hours

Clover devices sit on the counter in cafes, salons and shops. EZTime tells you who stood behind them.

In shortEZTime can connect with Clover through the EZTime API (Premium plan) or a custom integration built by EZTime’s development team so you can look at sales by hour next to the hours your staff worked. If your team already uses Clover employee roles, decide up front which system is the record for time and which is the record for permissions.

Two places where staff exist

In Clover, an employee has a name, a role and a passcode, and the role controls what that person can do at the register. In EZTime, the same person has a schedule, a pay rate setting and a place to clock in. They are two records for one person, and mistakes happen when a new hire is added to one and forgotten in the other. Choose a single owner for the employee list, usually whoever hires, and add people to both on the first day.

The data points, direction and timing for your account are confirmed with the EZTime team during setup, so use this page to prepare your questions rather than as a technical specification.

Merchants and locations

A Clover account is organized by merchant, and a business with three stores may have three merchants. Check how your stores are set up and match each to a location in EZTime. If a store was added later or moved to a new device, the merchant naming can differ from what you use day to day, and the comparison will not line up until the names do.

A worked example: a salon with a quiet midweek

A two chair salon has these made-up numbers for one week of Clover sales and EZTime hours:

One week, made up
Day Sales Staff hours Sales per hour
Tuesday $420 16 $26.25
Thursday $960 16 $60.00
Saturday $1,880 24 $78.33

Tuesday is the weak day. Closing one chair on Tuesday saves 8 hours without touching Saturday. The same view will show whether a new Tuesday promotion actually changed anything.

Counter work that is not on the register

Clover records the sale, not the stocking, cleaning or cash-up that happens around it. A shop that books 120 sales on a day may also spend three hours receiving a delivery. Add a task code in EZTime for those hours so they do not look like idle time next to a quiet register.

Tips

If tips are entered at the counter, decide when the daily total is considered final. Late card adjustments can change the number the next morning. A rule such as “tips are split on the next business day” keeps the numbers stable.

Questions to settle before you start

Offboarding: the step most often missed

When someone leaves, two records need to close: the Clover passcode and the EZTime profile. A passcode that stays active lets someone ring up sales or open the drawer after their last day. An EZTime profile that stays active can still collect a stray punch.

  1. Approve the employee’s final timecard in EZTime and check it for missed punches.
  2. Disable the employee in Clover on the same day.
  3. Deactivate the EZTime profile after the final pay is processed, so the history is kept but no new punches arrive.
  4. Check your state’s final paycheck deadline, which can be the last day of work in some states.

Doing all four in one sitting, with a short checklist, is more reliable than splitting them between people.

Service businesses: when the chair matters more than the hour

For salons and spas, sales per staff hour can mislead. A stylist booked solid on color appointments brings in more per hour than one doing quick cuts, even if both are working hard. Tag each shift with the role or service line in EZTime and compare like with like.

Weekly view by role (fictional)
Role Staff hours Service sales Sales per hour
Color specialist 32 $2,560 $80.00
Stylist 36 $1,980 $55.00
Front desk 30 $540 retail $18.00

The front desk number looks low, but the role keeps the chairs booked. Use the figures to plan coverage, not to rank people.

Mistakes to avoid in the first month

Common Clover and EZTime mistakes
Mistake What to do instead
Running both the Clover time clock and EZTime Pick one clock so there is a single record of hours
Comparing a store’s sales with another store’s hours Map each merchant to one EZTime location first
Counting refunds against the day they were processed Agree whether refunds belong to the sale day or the refund day
Splitting tips before late adjustments arrive Split on the next business day

A ten-minute Monday review

  1. Pull last week’s Clover sales by day and location.
  2. Pull approved hours for the same days from EZTime, split by role.
  3. Mark the weakest day and the strongest day for each location.
  4. Check that hours on the weakest day were not padded by late clock-outs or unapproved overtime.
  5. Decide one schedule change for the coming week and write it down so you can check it next Monday.

The written note matters more than it looks. After a month you have four small experiments and a record of which ones worked.

Questions people ask

Does EZTime work with Clover?

It can, through the EZTime API (Premium plan) or a custom integration built by EZTime’s development team. Ask the EZTime team how the connection is set up for your devices and plan.

Can I keep using Clover’s own employee list?

You can, but keep the two lists matched. Name differences are the most common source of errors.

What if I have only one device?

The comparison still works. One merchant and one location is the simplest setup.

Should I turn off the Clover time clock?

If you move time tracking to EZTime, yes. Two clocks produce two sets of hours and payroll will not know which is right.

Is sales per staff hour fair for commission-based roles?

Use it to plan staffing, not to judge individuals. Different services and roles produce very different figures.

What should happen to a former employee’s time records?

Keep them. The U.S. Department of Labor requires employers to keep time cards for at least two years and payroll records for three, so deactivate the profile rather than deleting the history.

Keep reading

Labor cost percentage

Wages as a share of revenue

POS and time clocks

How time clocks and registers fit

Overtime calculator

Weekly overtime math

Related reading

Talk through your Clover setup

Book a demo and bring one pay period or one week of sales. We will go through what you want to see and which data is needed.

Clover is a trademark of its owner. EZTime is not affiliated with or endorsed by Clover. This page is general information, not legal, payroll or tax advice. Rules differ by state, city and contract, and they change. Check with a qualified professional before you act. Numbers in examples are made up.