Welcome to EZTime.
These Terms of Use and Service (the “Terms”) govern access to and use of the EZTime website, software platform, mobile applications, attendance-management services, employee-management tools, hardware products, integrations, reports, documentation and any related services made available by EZTime (collectively, the “Services”).
The Services are operated by EZTime – Zolshop, an Israeli licensed business registered under number 203054440, with its principal place of business at HaIrit Street, Ma’ale Adumim, Israel (“EZTime,” the “Company,” “we,” “us,” or “our”).
By visiting the Website, creating an account, signing an order form, purchasing a subscription or product, accessing the Services, or otherwise using any part of the Services, you confirm that you have read, understood and agreed to be bound by these Terms.
If you are accepting these Terms on behalf of a company, organization, employer or other legal entity, you represent that you have the authority to bind that entity. In such case, “Customer” and “you” refer to that entity and its authorized users.
Do not access or use the Services if you do not agree to these Terms.
The Services are intended primarily for businesses, employers, organizations, institutions and professionals using the Services for commercial or organizational purposes.
You may use the Services only if:
The Services are not intended for children or for personal household use.
Nothing in these Terms limits any mandatory legal rights that cannot lawfully be waived or restricted.
Certain Services may be subject to an order form, quotation, proposal, service package, subscription plan, data processing agreement, service-level agreement, implementation document or other written agreement between the Customer and EZTime.
Together, these Terms and any applicable additional document constitute the agreement between the Customer and EZTime.
In the event of a conflict, the following order of precedence shall apply:
Marketing materials, presentations, demonstrations and general Website descriptions do not create binding obligations unless expressly included in a signed agreement.
EZTime provides cloud-based tools that may include:
The exact features available to the Customer depend on the purchased plan, activated modules, supported devices, implementation choices, geographical availability and any applicable order form.
EZTime may modify, improve, replace or discontinue features from time to time, provided that it will not intentionally remove a material core feature from an active paid plan without reasonable notice, unless the change is required for legal, security or technical reasons.
The Customer may be required to create an account and designate one or more administrators.
The Customer is responsible for:
Accounts and credentials may not be shared between unrelated persons unless explicitly permitted by the applicable plan.
EZTime may rely on instructions provided through a Customer administrator account and will not be responsible for actions taken by individuals whom the Customer has granted access.
Subject to payment of all applicable fees and continued compliance with these Terms, EZTime grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Services during the applicable subscription term solely for the Customer’s internal business operations.
The Customer may permit its employees, contractors and authorized representatives to use the Services on its behalf, provided that the Customer remains responsible for their compliance with these Terms.
No ownership rights in the Services are transferred to the Customer.
The Customer and its users may not:
EZTime may investigate suspected violations and may suspend or terminate access where reasonably necessary to protect EZTime, its customers, employees, systems or third parties.
The Customer is solely responsible for its employment practices and for determining whether and how the Services may lawfully be used in its workplace and jurisdictions.
The Customer is responsible for:
EZTime provides technological and administrative tools. EZTime is not the Customer’s employer, payroll provider, accountant, attorney or labor-law adviser.
The Services do not constitute legal, accounting, payroll, tax or human-resources advice.
Attendance calculations, overtime calculations, payroll summaries, absence balances, reports and exports are generated according to the information, agreements, settings and rules entered or approved by the Customer.
Calculation results may be affected by:
The Customer must independently review and verify all reports, calculations and exported data before relying on them.
EZTime does not guarantee that any default setting or calculation is suitable for a particular workplace, collective agreement, employment contract, jurisdiction or employee.
Certain Services may process information relating to employees and other individuals, including attendance data, identification data, location information, device information, employee documents and, where selected by the Customer, biometric templates or related identifiers.
The Customer represents and warrants that it has a valid legal basis and all necessary authority to collect, upload, use, process and instruct EZTime to process such information.
The Customer is responsible for:
Where applicable, the parties’ privacy and data-processing obligations may also be governed by EZTime’s Privacy Policy and a separate Data Processing Agreement.
“Customer Data” means data, files, records and other information submitted to or generated through the Services on behalf of the Customer.
As between the parties, the Customer retains its rights in Customer Data.
The Customer grants EZTime a limited right to host, copy, process, transmit, display and otherwise use Customer Data solely as necessary to:
The Customer represents that Customer Data and EZTime’s processing of it in accordance with the Customer’s instructions will not violate any law or third-party right.
EZTime may use aggregated and de-identified information that does not reasonably identify the Customer or an individual for analytics, security, service improvement and statistical purposes.
EZTime will process personal information in accordance with its Privacy Policy, applicable law and any applicable Data Processing Agreement.
EZTime uses reasonable administrative, organizational and technical safeguards designed to protect information against unauthorized access, use, alteration, loss or disclosure.
However, no online platform, transmission method or storage system can be guaranteed to be completely secure. EZTime does not warrant that the Services will be immune from every security event, unauthorized attempt, cyberattack, interruption or human error.
The Customer is responsible for maintaining appropriate security on its own devices, networks, accounts and systems.
The Customer must notify EZTime without undue delay if it becomes aware of unauthorized access involving the Services or Customer Data.
The Services may connect to or rely on third-party products and services, including:
Third-party services are governed by their own terms and privacy practices.
EZTime does not control and is not responsible for the availability, performance, security, accuracy, modification or discontinuation of third-party services.
EZTime will not be liable for failures or losses caused by a third-party service outside EZTime’s reasonable control.
The Customer is responsible for maintaining any third-party accounts, licenses, permissions and fees required for an integration.
EZTime may offer physical products such as attendance clocks, terminals, NFC stickers, cards, tablets, biometric readers, access-control equipment and related accessories.
Product specifications, compatibility and availability may change.
Unless otherwise agreed:
Hardware warranties, if any, will be described in the applicable quotation, product documentation or manufacturer warranty.
Damage caused by misuse, improper installation, electrical faults, water, impact, unauthorized repair, unsuitable network conditions or normal wear and tear may not be covered.
Prices and features are determined by the selected plan, quotation or order form.
Unless otherwise stated:
Unless expressly stated otherwise, prices shown on the Website are informational and do not constitute a binding quotation.
A binding order is created only after EZTime confirms the order, accepts payment or both parties approve an order form.
Monthly subscriptions automatically renew for successive monthly periods unless cancelled in accordance with these Terms or the applicable order form.
Annual or fixed-term subscriptions renew only as stated in the applicable order form.
EZTime may change subscription pricing by providing reasonable advance notice. The new price will apply from the next renewal period following the effective date of the change.
Continued use after the price change takes effect constitutes acceptance of the updated price.
If the Customer does not agree to a price change, its remedy is to cancel the affected subscription before the new price becomes effective.
EZTime may offer free trials, discounted periods, free equipment, credits or other promotions.
Promotional offers:
At the end of a trial or promotional period, the subscription may convert to a paid subscription if this was clearly disclosed and approved during registration or ordering.
The Customer is responsible for cancelling before the end of a trial where automatic conversion was agreed.
Unless otherwise stated in an order form, the Customer may cancel a recurring subscription by providing at least 30 days’ prior written notice.
The subscription and all applicable charges will continue during the notice period.
Cancellation does not entitle the Customer to a refund or credit for:
Any mandatory cancellation or refund rights available under applicable law will remain unaffected.
Cancellation requests must be submitted through the designated account-management process or to the contact address stated in Section 34.
A hardware order may be cancelled before shipment, subject to confirmation by EZTime.
Once an order has been shipped, cancellation, return or refund rights will be subject to:
Customized, configured, activated, used, damaged or specially ordered products may not be returnable except where required by law.
Refunds will not be issued for services already performed.
EZTime may suspend or restrict the Services immediately where reasonably necessary due to:
Where reasonably possible, EZTime will provide notice and an opportunity to cure the issue.
EZTime may terminate the agreement for a material breach that is not cured within a reasonable period following written notice.
EZTime may also discontinue a Service or terminate a subscription for convenience by providing reasonable advance notice. In such case, EZTime will refund prepaid subscription fees covering the unused period after termination, unless termination results from the Customer’s breach.
Upon termination:
The Customer is responsible for exporting required reports and information before termination.
Where technically available and requested before deletion, EZTime may provide a reasonable opportunity to export certain Customer Data. Additional fees may apply for custom extraction, migration or professional assistance.
Sections that by their nature should survive termination will remain in effect, including provisions concerning payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification and governing law.
EZTime seeks to provide reliable Services but does not guarantee uninterrupted or error-free operation.
The Services may be unavailable due to:
EZTime may perform maintenance and deploy updates when reasonably necessary.
Unless expressly included in a signed service-level agreement, no specific uptime, response-time or resolution-time commitment applies.
Support, implementation, configuration and training services are provided according to the purchased package, applicable quotation and published support procedures.
Support does not include, unless specifically purchased:
The Customer must provide timely cooperation, accurate information, suitable personnel and required access for implementation and support.
Delays caused by the Customer may affect implementation dates and do not excuse payment for reserved or completed professional services.
The Services, Website, software, applications, source and object code, designs, interfaces, databases, documentation, text, graphics, trademarks, logos, trade names, inventions, methodologies, reports, templates and all related intellectual-property rights are owned by EZTime or its licensors.
Except for the limited license expressly granted in these Terms, no right, title or interest is transferred to the Customer.
The Customer may use reports and documents generated from its own Customer Data for its internal business purposes.
The Customer may not remove copyright, trademark or proprietary notices from the Services or documentation.
If the Customer provides ideas, suggestions, feature requests, recommendations or other feedback, EZTime may use that feedback without restriction or payment, provided that EZTime does not publicly identify the Customer as the source without permission.
Each party may receive confidential or proprietary information from the other party.
The receiving party will:
Confidential information does not include information that the receiving party can demonstrate:
A party required by law to disclose confidential information may do so after providing notice where legally permitted.
To the maximum extent permitted by law, the Services and hardware are provided on an “as is” and “as available” basis.
EZTime disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted availability.
EZTime does not warrant that:
Nothing in this section excludes a warranty that cannot lawfully be excluded.
To the maximum extent permitted by law, EZTime and its owners, employees, contractors, officers, affiliates, suppliers and licensors will not be liable for any:
To the maximum extent permitted by law, EZTime’s total aggregate liability arising out of or relating to the Services, hardware or agreement will not exceed the total subscription fees actually paid by the Customer to EZTime for the affected Services during the 12 months immediately preceding the event giving rise to the claim.
For a claim relating solely to a hardware product, liability will not exceed the amount actually paid for that product.
The limitations in this section apply regardless of the legal theory and even if EZTime was advised of the possibility of damages.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability resulting from fraud, willful misconduct or any other liability that applicable law prohibits the parties from excluding.
To the maximum extent permitted by law, the Customer will defend, indemnify and hold harmless EZTime and its owners, officers, employees, contractors, affiliates and suppliers from third-party claims, damages, liabilities, penalties, losses and reasonable legal expenses arising from:
EZTime will provide reasonable notice of an indemnified claim and permit the Customer to control the defense, provided that the Customer may not enter into a settlement that admits wrongdoing by EZTime or imposes obligations on EZTime without EZTime’s written approval.
Neither party will be liable for delay or failure caused by events beyond its reasonable control, including war, terrorism, military action, civil unrest, epidemic, natural disaster, fire, flood, labor disruption, governmental action, sanctions, utility failure, internet disruption, cloud-provider outage, cyberattack or failure of suppliers.
This section does not excuse the Customer’s obligation to pay fees for Services already provided.
The Customer agrees that agreements, invoices, notices, service messages and other communications may be provided electronically.
Operational communications necessary to provide or secure the Services are not marketing messages and may be sent even if the Customer has opted out of promotional communications.
Marketing communications will be sent in accordance with applicable law and available consent and opt-out requirements.
EZTime may update these Terms from time to time to reflect changes in the Services, law, security requirements or business operations.
The updated version will be posted with a revised “Last Updated” date.
Where a change materially affects active paid Services, EZTime will provide reasonable notice through the Services, by email or by another reasonable method.
Continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes.
If the Customer objects to a material change, it may stop using the Services and cancel in accordance with the applicable cancellation terms.
The Customer may not assign or transfer the agreement without EZTime’s prior written consent.
EZTime may assign the agreement as part of a merger, acquisition, corporate reorganization, financing or sale of all or part of its business or assets.
The parties are independent contractors. Nothing creates a partnership, joint venture, agency, fiduciary or employment relationship between EZTime and the Customer.
These Terms do not create rights for any third party, except where expressly stated.
Failure to enforce any provision is not a waiver of the right to enforce it later.
If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.
The agreement constitutes the entire agreement concerning its subject matter and replaces prior discussions, representations and understandings relating to that subject matter.
Section headings are for convenience only and do not affect interpretation.
These Terms may be translated into other languages. Unless mandatory law requires otherwise or a signed agreement expressly states otherwise, the English version will control in the event of inconsistency.
These Terms and any dispute arising from or relating to them, the Website or the Services will be governed exclusively by the laws of the State of Israel, without regard to conflict-of-law principles.
The competent courts located in Jerusalem, Israel, will have exclusive jurisdiction over any such dispute.
Nothing in this section prevents EZTime from seeking urgent injunctive or protective relief in any competent jurisdiction to protect its intellectual property, confidential information, systems or security.
Mandatory rights and jurisdictional protections that cannot lawfully be waived will remain unaffected.
Questions, legal notices, cancellation requests and other inquiries may be directed to:
EZTime – Zolshop
Israeli Licensed Business No. 203054440
HaIrit Street, Ma’ale Adumim, Israel
Email: support@eztime.com
Telephone: +972-79-999-1111
Legal notices to EZTime must include the Customer’s full legal name, account details, contact information and a clear description of the request or claim